Shipping policy

UK Shipping Rates

Please Note: We currently hold stock for our supplement and skincare range in the UK, so if all items in your order are available in the UK then your order will be shipped from there with the following rates:

Orders below £50 GBP	£5 shipping (Royal Mail 48)
Orders above £50 GBP	FREE shipping (Royal Mail 48)

 Please Note: Sometimes stock may run out for our supplements and skincare too, which will result in your order being shipped from Australia with the rates below. You will be able to see this on the checkout page.

All other items (food, merchandise and most bundles) will be sent from our warehouse in Australia, with the following shipping rates:

Orders below £75 GBP	£15 standard shipping
Orders above £75 GBP	FREE standard shipping

Please Note: Orders from Australia may incur customs and import duties upon arrival in the UK if they are at a value of £135 or more. We are unable to cover these charges, and customers are responsible for paying them.

All orders containing any product that is not available in the UK, are shipped from our Australian warehouse, meaning your whole order will be shipped from Australia if food products are added to your order.

Tracking details are provided via email once the parcel has been shipped.

Although we will do our best to dispatch orders the same day they are placed or next business day, please allow up to 3 working days for processing.